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Shipping & Returns

With Erotic-Discount you have the right to withdraw within 30   days, without stating reasons, to return an item (right of withdrawal). Within this period you may view, rate and / or adjust the item as you do in a store, unless stated otherwise. 

To cancel or return (revoke) you can also use it   Model withdrawal form . You have the right to change within 30   days of your purchase. For all conditions, read further below.

After revoking your order, you must submit the articles within 30 at the latest   days after reporting the revocation.

By submitting your return shipment in advance, your return shipment can be processed quickly.

Both clothing and other items can be returned to Erotic -Discount. When returning your order please note that you return to the next one   requirements   satisfies:

  • The product is in the - as far as reasonably possible - original condition and factory packaging
  • The product is complete

With every delivery you receive a delivery and return ticket . To use your right of withdrawal, it is sufficient to send this ticket. You can also by completing it   withdrawal form   indicate that you want to use the right of withdrawal. However, you are not obliged to do it   withdrawal form   to use, because even without the form the right of withdrawal applies.

Revocation amount 
With the application of the right of withdrawal, your payment obligation will not expire. You will have to pay within the deadline. If the return process in our administration creates a credit and you have paid the order in advance with Ideal , we will refund it immediately. If you send the entire order back, the shipping costs will expire. We pay you back with the same payment as you paid us.

In general, we will pay the purchase amount within 30 at the latest   days after dissolution, refund. Dissolution arises from the moment you have informed us of the cancellation of the purchase.

Pay attention! The following items, if the packaging is no longer sealed , can not be returned in connection with hygiene (this is also legally determined):

  • Wigs
  • Strings
  • Catsuits
  • Tights and stockings
  • All sextoys including vibrators and dildos
  • ATTENTION: condoms, lubricants, creams and tablets can be used for safety reasons   NEVER   returned.

The above articles can only be returned when the item proves to be defective. Defects must be reported to Erotic- Discounting within 30 days of receipt . You can do this through us   return form / withdrawal form .

Returns 
On the packing slip of your order you will find a label with a return address. The costs for a return shipment are, if you opt for postpay payment on invoice, for your own account (estimated shipping: € 5.50 via DHL For You ). If you have paid in advance, you can use the reply number sticker on your packing slip. The original shipping costs will be removed on the invoice after receipt of the return shipment if you return the entire order. 
If you want to return an item please use us   return form / withdrawal form   so that we can quickly process your return shipment.

Cancellation of your order 
Every order can be canceled without giving any reason. Provided this order has not yet been sent. Once your order has been shipped, you will receive a shipping confirmation from Erotic- discount. Do you want to cancel your order after you have received an order confirmation? Please reply to your order confirmation or contact us by telephone or fill it out   return form / withdrawal form   in. The cancellation of the order will be confirmed by e-mail. Once your request for cancellation has been confirmed by us, Erotic -Discount will refund the amount paid no later than 14 days after termination (withdrawal).

To cancel (revoke) you can also use it   Model withdrawal form . You have 30 for this   days the time.

You can download the model form for Revocation here:   withdrawal form . 

The prices are listed in Euros including VAT. The prices mentioned are subject to typing errors, corrections and price changes.  

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Excellent service!
Free shipping from €50,- in NL, DL & BE
Discreetly packaged and delivered
Not satisfied money back guarantee!